ChinnapongShutterstockWith the Bcc function, you can send emails to multiple recipients without revealing their email addresses. This protects the privacy of the recipients and prevents distribution lists from being unintentionally shared. In this guide, you’ll learn what Bcc means, how the Blind…
sebraShutterstockAn out-of-office reply reliably informs your contacts about vacation times or other absences. Our guide shows you step by step how to set up an out-of-office message in Thunderbird and highlights the key points to keep in mind. Additionally, we explain how to activate…
BackgroundStoreShutterstockMicrosoft Exchange Server is an established solution for internal business email and collaboration. This article explains how the groupware works, outlines the available editions and deployment models, and shows what options remain after support ends for older Exchange versions,…
stockfourShutterstockAI telephony is changing how businesses handle phone calls. Instead of hold music and rigid menus, intelligent phone assistants can answer calls around the clock and respond to requests automatically. This article explains how AI works in telephony, what advantages it offers, and…
stockfourShutterstockAI phone announcements automatically answer calls, respond to common questions, and capture caller requests. Businesses use them to ensure inquiries are handled even outside business hours. They also help reduce missed calls, improve how easy it is to reach your business, and…
agsandrewshutterstockFrom dictation tools to AI-powered phone assistants and transcription, many of today’s voice-based technologies rely on AI speech recognition. This article explains how Automatic Speech Recognition works, the technologies behind it and how businesses can use tools like the IONOS…
stockfourShutterstockPhone assistant apps help manage incoming calls, from identifying unknown numbers and blocking spam to screening calls or transcribing voicemail messages. They also help you reduce interruptions and quickly decide whether to answer. Businesses also use AI phone assistants to…
IONOSby GeminiIn the trades, important calls often go unanswered because you’re with a client or working on a job site. An AI phone answering service for contractors solves this problem by reliably answering calls, saving customer details, and scheduling appointments directly in your calendar.…
Billion PhotosShutterstockMedical practices are under growing pressure to keep up with patient calls. A virtual medical assistant can take over many routine tasks and help your team stay on top of daily demand. This article explains what these AI tools can do, how they differ from traditional digital…
IONOSby GeminiAI answering service costs vary widely depending on the provider and pricing model. Many businesses underestimate how much total costs differ between SaaS subscriptions, pay-per-use billing and enterprise solutions. This article breaks down how much AI answering services cost,…