Why choose email from IONOS?
Email address matching your domain
Unlike free providers, with hosted email you aren't restricted to a limited list of available email addresses, and with a free domain name included permanently in Mail Basic and free for the first year in all other packages, you can have a fully personalised email address that is more professional.
Having an email address that matches your business name will boost your brand and make it easier for your customers to remember. You can also create additional email addresses for different parts of your business (e.g. email@example.com, firstname.lastname@example.org).
Advanced mailbox security
IONOS Hosted Email keeps your mailbox safe and secure with top-level antivirus and anti-spam tools. Our state-of-the-art virus protection keeps your mailbox safe from viruses and other online threats.
The IONOS data centers comply with strict data privacy regulations, plus your emails are automatically protected with SSL/TLS encryption.
Approx. 10,000 emails
25 email accounts, each with 2 GB. Expand anytime. You can add mailboxes and extra storage to your package at any time.Close
Free domain Included free domain extensions: .ca, .com, .net, .org, .info, .me, .biz, .online.Close
Synchronized on all devices
24/7 expert support
Approx. 500,000 emails
50 GB email account for each user. Expand anytime. You can add mailboxes and extra storage to your package at any time.Close
Free domain Included free domain extensions: .ca, .com, .net, .org, .info, .me, .biz, .online.Close
Premium virus protection and spam filter
Sync data across mobile devices in real-time
24/7 expert support
Team collaboration tools Shared calendar, contacts and tasksClose
Move your emails to IONOS
Don't want to lose any email from your existing accounts? No problem — our easy email migration tool works with any provider. In just a few steps, all folders and emails are securely copied across, so you can keep working without skipping a beat.
If you need any support during the process, your personal consultant will be glad to help. You can learn more about this service here.
More useful features built right in
Mail that's scalable
Choose your email client
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What do you want from your email?
- An email address matching your domain
- Mobile synchronization of emails - your emails automatically sync to the mail clients on your mobile devices
- Security - All IONOS email solutions are hosted in geo-redundant data centers and comply with strict data privacy regulations
- Secure antivirus and anti-spam - Stay safe from viruses, spyware and malware with our state-of-the-art protection.
- Secure data center - All IONOS email solutions are hosted in geo-redundant data centers and comply with strict data privacy regulations.
- SSL encryption - Your email is automatically protected with SSL/TLS encryption so your sensitive data stays safe.
- Outlook on any device - View your emails from any device and download the Microsoft Outlook client on to your phone, tablet or desktop.
- Real-time synchronization - Your emails automatically sync to the mail clients on your mobile devices.
- Larger mailboxes - Store more of those important emails with 25 GB mailboxes.
- Synced calendars and contacts - Organize meetings and see when your colleagues are available with up-to-date calendars.
- Large 50 GB mailboxes - Never miss an email. Mail Business includes 50 GB mailboxes.
More information on our premium productivity solutions
Microsoft ExchangeHosted Exchange 2019 — developed for your business needs
Microsoft 365The perfect productivity suite to run your business
Email ArchivingAdd-on email recovery and security from IONOS
Professional Email Address
Creating a professional email address can help you craft an online presence that inspires a serious and trustworthy first impression of you and your company. With a free email account you can only change the part of your email before the @ sign, meaning you may have to compromise on your name due to limited availability. This kind of compromise is not ideal when handling business communications as it may raise doubts about your credibility.
The advantage of creating a business email is that it can be customized both before and after the @ sign, i.e. you can choose your own email name and domain name. This gives you the freedom to create a unique professional email, such as email@example.com. What's more, you also have the option to forward emails from your old email address to the new one, and vice versa, making the transition smooth and easy. Email clients like Microsoft Outlook and Thunderbird help you to work even more effectively by managing your mails, appointments and contacts across all your devices. Finally, when you create a business email, your account will be free of advertising, which isn't the case with many free email providers.
The more professional the image that your email address for business offers, the more you can get out of your business communications. In contrast, imagine receiving an invoice from an email address like firstname.lastname@example.org. This instantly makes a bad impression before you have even opened the email. Using a free email like this rather than a business email address risks giving off an anonymous or untrustworthy impression.
In contrast to this, creating a business email ensures a reliable and professional image. It also allows each employee to create a business email address, such as email@example.com, and to assign new email addresses for specific services, such as firstname.lastname@example.org. When you create an email account for business with IONOS, everything you need is available under one roof. In addition to business email addresses, we offer hosting and server solutions as well as relevant online marketing tools. Should you have any questions about your business email, or any of our other products, our expert support service will be happy to help.
Creating an email address is pretty straightforward at IONOS. To get started, simply decide on the package that best suits you and then choose the different components of your address. An email address should consist of the following: a name, the @ sign, your chosen email domain, and a top level domain (TLD) such as ".ca" or ".org". To create a business email, first choose the domain and the TLD. With this account, you can then create a number of different individual addresses for each of your employees using their personal names or titles.
Once you've created an email address you can access your emails anytime and anywhere. For this, you can use webmail or an email client like Outlook, which you can get as part of the Microsoft Hosted Exchange package. This gives you a comprehensive email solution for you or your company, as well as practical and reliable software. You can read more in our Help Center about how you can create an email address via Outlook.
With IONOS you receive your own email address with a domain of your choosing. For professional communication in companies, associations or societies, creating an email with your own domain is highly recommended as it always ensures a uniform and respectable appearance. It increases the recognition value of your email address, indicates professionalism, and helps create trust with the recipients of your emails. This applies for individuals as well as organizations. For example, a personalized email address with a domain name can give off a more positive impression when sending job applications digitally.
Do you already know the domain name you want? If so, it is advisable to secure it as early as possible because others may be interested in the same one. Since domains are always unique, they can sell out quite quickly or they may already be taken. For larger companies, it's often worthwhile to secure several domains at the same time in order to directly reserve the appropriate e-mail addresses for different services, departments or subsidiaries. Perhaps you would also like to separate private and business emails, and use a separate email domain for each one? You can do this with IONOS email solutions, and secure all available domains directly. Simply use our Domain Checker to see whether your desired email domain name is still available. If it has already been taken, you will be shown some possible alternatives.
Changing your email address is a snap. No matter whether you've renamed your company, your business requirements have changed, or you've changed your name, you can change your email address in just a few clicks. Simply log in to the IONOS control panel, select your email address under "My Products" and replace it with your new name. For a smooth transition to your new email, arrange for all mail to your old address to be forwarded to the new address. In case you want an entirely new domain, you can add new ones on your own time – all you need to do is check the availability and then secure your new domain.
Smartphones usually already have a pre-installed email client that can be easily connected to your IONOS business email address. Alternatively, you can use your preferred mobile email client. In both cases the app needs to support IMAP accounts in order to work with your IONOS email address. Our Help Center provides a step-by-step guide for setting up your email address on an android or iOS smartphone.
If this doesn't work, you can also set up your business email account with our Microsoft Outlook 2013 client when purchasing our Microsoft Hosted Exchange product. You can also access your mail, contacts and appointments via the web app OWA (Outlook on the Web) or the Outlook apps for mobile devices. Simply install the Outlook app on your smartphone and get started in just a few clicks. If you have more questions about the set-up, contact our expert support team who will quickly assist you.
Our Hosted Exchange package includes the Outlook email client available as a downloadable option. After installing it onto your device, you can set up your email address in Outlook with just a few clicks. This will enable you to synchronize your mailbox, contacts and appointments. Depending upon which version of the client you use, the method by which you add your email address in Outlook may differ slightly. You can find step-by-step guides relating to this in our Help Center, and remember that our expert support team are always on hand to help.
Yes, IONOS offers company email solutions that are well-suited to larger enterprises. Whether you own a dental practice with a staff of four, a small firm with 20 employees, or you're a fully-fledged large company, your new corporate email will help you manage all communications centrally. Furthermore, it's fully scalable as your business grows, your email grows with you.
Our centrally managed infrastructure provides a number of benefits to companies of all sizes, with no complicated in-house solutions and no need to worry about maintenance. What's more, you can benefit from our expertise and professional IONOS support: one phone call and one of our experts will help you out with any questions your may have.
Once you've registered your brand new email domain, then you can continue with the first steps of creating your business email. Set up the email program of your choice, for example: Microsoft Outlook. The required server settings are generally automatically detected – if not, simply insert the data provided by IONOS. Alternatively, you can use the webmail. Set up your email on your other devices if you want to use multiple devices to send and receive your emails. With Microsoft Outlook, you can also use the Microsoft apps on your phone. The set-up for this is similar to the server set-up: if the server settings are detected automatically then you're ready to go, and if not, quickly enter the data manually and you're set!
It is important to ensure that all employees have access to their business email addresses. Send test emails to a known address in order to make sure that the sending and receiving of emails is running smoothly and that the setup was successful. A professional mail signature is also important for a professional appearance and is even mandatory in the business sector: business emails are considered a formal method of communication in the same way that business letters are. You can find further information about professional email signatures in this article.
You can also arrange for all emails going to your old address to be forwarded to your new business email address. Following this, inform all your acquaintances, business contacts, and colleagues that your email address has changed. You can make changes to your mailbox and set up filters or folders in accordance with your individual requirements.
Rely on us! Our server-side security systems are always up to date, meaning they react immediately to current threats and protect your mailboxes to the highest security standards. Despite all of the best security measures, however, it can happen in exceptional cases that spam and phishing emails find their way into your mailbox. Read our Digital Guide article to learn how to recognize and deal with these emails and how to protect your corporate or home network from them.
Spam is unfortunately a widespread phenomenon in the Internet Age. These unwanted messages are not only annoying – they can also contain harmful phishing links or Trojans disguised as attachments. Thanks to the IONOS email spam filters and antivirus system, emails with malicious attachments or suspicious content are intercepted before they ever reach your mailbox.
If you continue to receive spam messages regularly, you can make further settings in the IONOS Webmail. For example, create personalized blacklists and whitelists to refine and customize your spam protection. Mail from senders in the blacklist is automatically deleted, although you can remove a sender from the blacklist at any time.
We are here – drop us a line if you have any questions or concerns.