support@ionos.com
1-844-296-2059 IONOS
Your online business has been the core of our business for over 30 years.
Who we are
IONOS is the hosting and cloud partner of choice for small and medium-sized businesses. We are experts in IaaS and offer a portfolio of solutions to get businesses present online and working in the digital space. As the largest hosting company in Europe, we manage more than 8 million customer contracts and host more than 12 million domains in our own regional data centers around the globe.
We serve entrepreneurs taking their first steps online, business owners scaling up, large companies and the partners who help them reach their goals. Whether building an online presence by securing a domain, building a website, moving back-office processes to the cloud, or orchestrating a container cluster, our comprehensive portfolio offers a best-in-class app, server, or service.
Reliability and security are engineered into the core of our products. Our self-built data center network delivers optimal performance and georedundancy. With headquarters in Germany, we at IONOS pride ourselves on the tradition of state-of-the-art technology, strong privacy policies and airtight data security.
Customers are our focus. That is why we not only have dedicated local support teams, but we also offer an industry first: a personal consultant who provides expert advice tailored to your needs.
Our (hi)story
1&1 was born in 1988, with the main aim of making information technology easy for everyone to understand and use. Committed to delivering a powerful, reliable, and secure product, 1&1 engineered its own data center architecture and extensive network with locations in Europe and the US, enabling millions of clients to get online, build up their web presence and take advantage of increasingly more sophisticated digital services.
This launch of mass-market hosting, combined with years of experience building server hardware tailored for cloud applications, was complemented by strategic acquisitions to create a full-fledged hosting leader. 1&1 cemented its position as the provider of world-class hosting solutions and largest domain registrar in Europe.
Robust infrastructure portfolio in hand, 1&1 then integrated cloud-based digitization applications and tools into its offering, enabling businesses of any size to safely and simply take advantage of the benefits of the cloud.
Becoming 1&1 IONOS
In 2018, to build upon its vision of empowering businesses to leverage the latest digital technologies, 1&1 combined its web hosting, applications and server product lines with ProfitBricks’ cloud infrastructure solutions, becoming IONOS and reaffirming its dedication to innovation and customer centricity.
Proud of its heritage, IONOS will continue its mission: to make powerful technology work for everyone, and to deliver the best of cloud computing.
IONOS is a member of the United Internet group.
1&1 IONOS is now IONOS
Evolution, not revolution — from January 2020, we will be known as IONOS. We will continue to be the 1&1 brand you know, but with a new logo that better represents the innovation, reliability and experience you expect. Your access to our products and services remains unchanged and you can continue to enjoy first-class web hosting, fully scalable cloud solutions and individualized support.
Key facts and figures
30 years of experience since IONOS’s foundation
The largest hosting company in Europe
12 million domains under management
8 million customer contracts worldwide
15 facilities in 9 countries around the globe
2,000 employees from 40 countries
More than 90,000 servers in operation
10 proprietary, geo-redundant ISO 27001 certified data centers
24/7/365 round-the-clock customer care
Why go with IONOS?
IONOS is the hosting and cloud partner of choice for small and medium-sized businesses.
One reliable partner
30 years of experience
30 years of experience
For more than 30 years we have been offering state-of-the-art technology with a focus on reliability.
Security and safety first
Security and safety first
ISO 27001 certified data centers deliver data security, the best performance and georedundancy.
Powerful products
Powerful products
From simple domains to best-in-class cloud infrastructure, we offer powerful products tailored to your needs.
1-on-1 support
Personal consultant
Personal consultant
A dedicated personal consultant will be at your side to support you on your journey, whenever you need them.
24/7/365 support
24/7/365 support
Local support teams are always there to offer help and advice by phone, email or chat.
Knowledge databases
Knowledge databases
Find answers to frequently asked questions, browse our how-to guides or just learn what your products can do.
Fairness and transparency
Transparent offers
Transparent offers
No fine print! All product, package, and price information is communicated transparently before you order.
Risk-free contracts
Risk-free contracts
We guarantee a refund in the first 30 days if you are not happy. Easy cancelation online or by phone, 24/7.
Full flexibility
Full flexibility
Full flexibility with monthly contract terms. Up/downgrade packages at any time to suit your personal needs.
Our promise
As a digitalization partner for small and medium-sized businesses, we are always there for you with:
1. An answer to all your questions
Your personal consultant will help you get the best results out of all IONOS products and services, and will assist you with any questions or problems you may have. This is an exclusive service we offer completely free of charge.
2. Everything you need to get started online
We provide everything you need to look professional online, and for reliable communication with your customers and business partners.
From classic web hosting with WordPress to highly flexible cloud server solutions, IONOS provides the technology professional users need, encouraging the successful development of their companies.
Our online marketing and search engine optimization packages, professional communication, local and online visibility, and the know-how to improve your search rankings are all at your disposal.
Contact IONOS
IONOS Inc.
2 Logan Square
100 N 18th St., Suite 400
Philadelphia, PA 19103
1-484-254-5555
VAT ID: 74-3093319
IONOS Cloud Inc.
200 Continental Drive, Suite 401
Newark, DE 19713
1-267-481-7983
Taxpayer ID: 32055203262
