Welcome to the 1&1 IONOS Help Center

Which product do you need help with?

My 1&1 IONOS Account

Update your contact details or payment method, change your account password, choose a new Phone PIN, switch your package

1&1 IONOS Account Help

Your Personal Consultant

Get your free Personal Consultant to help you with any questions you may have about your 1&1 IONOS products.

Get More Information

Technical Malfunctions

Check for current technical issues that may affect 1&1 IONOS products.

1&1 IONOS Status Page

1&1 IONOS Customer Service Any Time of Day

24 Hours a Day, 7 Days a Week

Do you have any questions or need help?
Our Customer Service team will be happy to answer any questions you may have about your products - 24 hours a day, 365 days a year.

Contact 1&1 IONOS Customer Service

The 1&1 IONOS Community

The community offers tutorials on cloud and hosting topics. Exchange ideas with other members and discuss with them. Our moderators will be happy to help you with specific questions.

To the Community

The Online Guide to Success on the Internet

With the free online trade magazine, the 1&1 IONOS Digital Guide, the leading web host provides detailed answers to all of your questions concerning online success.

To the Digital Guide