Image: What is BCC and how does it work in emails?Chin­napongShut­ter­stock

What is BCC and how does it work in emails?

With the Bcc function, you can send emails to multiple re­cip­i­ents without revealing their email addresses. This protects the privacy of the re­cip­i­ents and prevents dis­tri­b­u­tion lists from being un­in­ten­tion­al­ly shared. In this guide, you’ll learn what Bcc means, how the Blind…

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How do you write business Christmas cards for customers the right way?

Christmas wishes to customers offer a valuable op­por­tu­ni­ty to express ap­pre­ci­a­tion, reflect on a suc­cess­ful year with gratitude, and convey con­fi­dence in the future. We outline what makes corporate Christmas cards effective, what to consider and avoid, and when the best time is…

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Image: How do you set up an out-of-office message in Thunderbird?sebraShut­ter­stock

How do you set up an out-of-office message in Thun­der­bird?

An out-of-office reply reliably informs your contacts about vacation times or other absences. Our guide shows you step by step how to set up an out-of-office message in Thun­der­bird and high­lights the key points to keep in mind. Ad­di­tion­al­ly, we explain how to activate…

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Image: What makes B2B email marketing successful?ohenzeShut­ter­stock

What makes B2B email marketing suc­cess­ful?

B2B email marketing is now much more than the tra­di­tion­al newslet­ter. With AI-driven per­son­al­iza­tion, automated workflows, and targeted seg­men­ta­tion, email marketing remains one of the most effective and powerful tools for customer ac­qui­si­tion, retention, and lead nurturing –…

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Image: When is the best time to send newsletter campaigns?Maksim KabakouShut­ter­stock

When is the best time to send newslet­ter campaigns?

Timing plays a key role in the success of newslet­ter campaigns. While there’s no one-size-fits-all best time to send, data-driven insights reveal when readers are most active, such as on weekday mornings or evenings. By analyzing your audience and con­duct­ing A/B testing, you can…

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Image: What is Microsoft Exchange Server? Microsoft’s Groupware explainedBack­ground­StoreShut­ter­stock

What is Microsoft Exchange Server? Microsoft’s Groupware explained

Microsoft Exchange Server is an es­tab­lished solution for internal business email and col­lab­o­ra­tion. This article explains how the groupware works, outlines the available editions and de­ploy­ment models, and shows what options remain after support ends for older Exchange versions,…

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Image: What is AI telephony and how can it be of benefit?stockfourShut­ter­stock

What is AI telephony and how can it be of benefit?

AI telephony is changing how busi­ness­es handle phone calls. Instead of hold music and rigid menus, in­tel­li­gent phone as­sis­tants can answer calls around the clock and respond to requests au­to­mat­i­cal­ly. This article explains how AI works in telephony, what ad­van­tages it offers, and…

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Image: What are AI phone announcements and how can they help your business?stockfourShut­ter­stock

What are AI phone an­nounce­ments and how can they help your business?

AI phone an­nounce­ments au­to­mat­i­cal­ly answer calls, respond to common questions, and capture caller requests. Busi­ness­es use them to ensure inquiries are handled even outside business hours. They also help reduce missed calls, improve how easy it is to reach your business, and…

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Image: What is AI speech recognition?agsandrewshut­ter­stock

What is AI speech recog­ni­tion?

From dictation tools to AI-powered phone as­sis­tants and tran­scrip­tion, many of today’s voice-based tech­nolo­gies rely on AI speech recog­ni­tion. This article explains how Automatic Speech Recog­ni­tion works, the tech­nolo­gies behind it and how busi­ness­es can use tools like the IONOS…

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E-mail

IONOS E-mail Guide: every­thing need to know about e-mails

Most people couldn’t imagine a life without e-mails. Whether you use them to com­mu­ni­cate for business or personal reasons, e-mails have prac­ti­cal­ly replaced tra­di­tion­al letters. Over 200 billion e-mails are sent around the world each day and despite the rise in social media and instant messaging, they show no sign of slowing down. Our E-mail Guide forms part of the IONOS Digital Guide and is dedicated to the basic framework of the e-mail–from the technical security re­quire­ments to marketing strate­gies you should use when sending business e-mails. The contents of this E-mail Guide cater for both beginners as well as more ex­pe­ri­enced computer users.

The E-mail Guide’s target audience

The numerous e-mail tips in the guide are aimed at a wide read­er­ship, from hobbyists and novices to IT and e-mail marketing pro­fes­sion­als. Owners of small and medium-sized companies can also benefit from articles that provide in­for­ma­tion on how to create business e-mails and build suc­cess­ful e-mail marketing campaigns. The e-mail guide takes into con­sid­er­a­tion that readers have different levels of IT knowledge; as well as in­tro­duc­to­ry articles on FAQs (e.g. ‘How is an e-mail sent?’ or ‘What should an e-mail header contain?’) there are also more detailed and specific articles such as ‘E-mail en­cryp­tion with PGP’ or ‘Creating in­di­vid­ual newslet­ter templates’.

The E-mail Guide’s structure and topics

In IONOS’s Digital Guide, the E-mail Guide offers three different sub­cat­e­gories. Under ‘E-mail marketing’ you can read about marketing trends as well as tips on direct marketing via e-mail. The ‘E-mail security’ sub­cat­e­go­ry mainly deals with e-mail en­cryp­tion and how to handle spam and phishing e-mails. Lastly, under ‘Technical matters’, you’ll find various articles about structure, operation and storage of e-mails and the cor­re­spond­ing software. In our guide, we provide detailed in­for­ma­tion on every­thing to do with e-mails, presented to you in a clear and un­der­stand­able way.