Records management

Records management: what does it entail?

Many U.S. companies must comply with records management or face hefty penalties. The Sarbanes-Oxley Act was passed in 2002 to crack down on corporate fraud and to regulate accounting in companies. Read on for more information about the requirements and what the act aims to achieve.

Employer ID number

An introduction to employer ID numbers

Starting a new business comes with a great deal of new responsibilities and paperwork – wising up on the relevant administrative requirements for your business is a good way to avoid issues in the future. This is certainly the case for declaring tax – and to collect tax for your company you will need to register for an employer identification number (EIN), otherwise known as a sales tax number, or...

Price calculation

Price calculation: How should you calculate sales prices?

Do you want to bring a new product onto the market or offer a service that’s in demand? Then you first have to calculate the sales price. Doing this involves many factors. All conceivable costs as well as your profit margin must be incorporated into the price calculation. What are all the things that you should keep in mind?

Customer satisfaction

Customer satisfaction

It is not possible to be successful in the long term if you have lots of dissatisfied customers. This is why customer satisfaction plays such an important role. By trying to make your customers as happy as possible, you may let yourself be guided too much by individual statements. Learn how to satisfy customers as a whole and measure customer satisfaction.

Layoff criteria

Layoff criteria - the different methods

Letting employees go is hard on all parties, but it can be made a lot easier if you plan which layoff criteria to use beforehand so you’re ready if the worst case scenario presents itself. There are five main methods employers can use to work out who to keep in the company and who sadly has to be laid off. The defined criteria is taken into account and each employee can be evaluated according to a...

Risk management

Risk management: How to make sound decisions

Almost every business decision goes hand-in-hand with risks. But what risks can managers take responsibly? And when are their actions actually negligent? Risk management provides methods to identify potential threats that could result from your decision, and ways to mitigate the existing risk.

CRM tools: customer care made easy

CRM tools: software for customer care

Customer care is one of the corner stones of a successful company – whether you are running an online store or offering bank accounts. Even smaller companies can benefit from the use of CRM tools, which help to organize customer- or buyer data. These software systems automate and optimize the process of customer relationship management.

Trial balance

Trial Balance: everything you need to know about stock

A properly prepared trial balance is the key to accurate company valuations and is also the basis of your annual balance sheet. For this reason, it is very important that there are no errors. Your trial balance should consist of a list of all assets and liabilities. But what exactly is a trial balance? We will explain what you need to look out for and show you an example of what your trial balance...

Cash book accounting done right

Keeping a cash book: The basics of cash book accounting

For companies, there is no sweeter sound than when the cash drawer jingles. But the IRS requires a detailed listing of your operating revenue and expenditures at the end of each year. This includes cash transactions. A cash book will help you to keep track of your cash drawer. This guide explains how to properly keep a cash book and what benefits you can enjoy by using professional software.

Overhead costs

Overhead costs

Would you like to judge the price of a product or service appropriately, but you don’t know its corresponding overhead costs? In contrast to direct costs, overheads such as factory rental costs cannot be directly assigned to a product or service. Instead, you must calculate the overhead rate to determine the appropriate percentage of overhead costs and, subsequently, the total expenses which...

Grow Your Business

A solid business growth strategy is paramount for any business owner. This category focuses on all the aspects that follow the establishment of a company; from business strategy and growth, to recruitment, bookkeeping, and taxes.

1