Open interaction is the be-all and end-all of a positive communication culture. Conflicts can only be resolved quickly if employees are honest with one another. Far too often, however, curiosity, gossip, or even bullying occur in the workplace. People talk about colleagues behind their backs or deliberately withhold information in order to gain an advantage over them. This does not result in a productive working environment, instead, you should get issues out of the way as quickly as possible, by confronting them head on in a friendly manner.
Openness also plays an important role in discussion culture: Constructive discussions can only develop if you recognize the other person’s opinion as a possible solution. If you stubbornly stick to your own point of view, projects will inevitably come to a standstill. If, on the other hand, all sides approach each other’s ideas openly, they can fuel each other and strengthen both creativity and productivity.