For Dedicated Servers, Virtual Servers and Dynamic Cloud Servers with Windows operating system

This article explains how to establish a Remote Desktop Connection (RDP) to your server. The Remote Desktop Connection is preinstalled on all Windows systems and gives you direct access to the desktop interface of your server. Please proceed as follows:


You have noted down the IP address of your server with which you want to establish a connection.

  • Open the Remote Desktop Connection.

    • Windows 7: Start > All Programs > Accessories > Remote Desktop Connection

    • Windows 8: On the Home screen, type Remote Desktop Connection, and then click Remote Desktop Connection in the list of results.

    • Windows 10: On the taskbar, click the search box and type Remote Desktop Connection. Select the Remote Desktop Connection app.

  • In the Remote Desktop Connection window, click Options (Windows 7) or Show options (Windows 8, Windows 10).

  • Type the IP address of your server.

  • In the User name field, enter the user name.

  • Optional: To save the access data, select the Allow saving data check box.

  • Click Connect.

    The Windows Security window will open.

  • Enter the password and click OK.

  • If this is the first time you connect to the desired server, or if you do not save the connection data, you must confirm the connection with Yes.

The remote desktop connection is established.

Please Note

On your server, a session is created for each connection. The license allows a maximum of two connections to be established simultaneously. To end a session, you must log out of your server. If the remote desktop window is closed, the session and all programs running in it will be saved.