The Cloud Backup features are supported by the following operating systems:

  • Windows: Windows 7 Service Pack 1 and later, Windows Server 2008 R2 Service Pack 1 and later (Windows Defender Antivirus Management is supported on Windows 8.1 and later)

  • Linux: CentOS 6.10, 7.8+, Debian 9.13, CloudLinux 6.10, 7.8 and older, Ubuntu 20.04 and older, AlmaLinux 9, Red Hat Enterprise Linux 9, Red Hat Enterprise Linux 8.6, Red Hat Enterprise Linux 7.9, Oracle Linux 8.6, Oracle Linux 7.9, SUSE Linux Enterprise Server 15 SP4 (Other Linux versions may be supported, but have not yet been tested)

  • macOS: 10.13.x and newer (only antivirus and anti-malware protection, and device control are supported). Device control features are supported by macOS 10.15 and newer, or macOS 11.2.3 and newer.

Please Note

The operating systems Windows 7 and Windows Server 2008 R2, CentOS 6.10, CentOS 8 as well as CloudLinux 6.10 are no longer supported by the manufacturer. Furthermore, Windows 8.1 is no longer receiving security updates or technical support from Microsoft as of January 10th, 2023.

Please note that IONOS Customer Service does not provide technical support for operating systems that are no longer supported by the manufacturers.

Backup Features

  Windows Linux macOS
Version management Yes Yes Yes
Server backup Yes Yes Yes
Mobile backup Yes Yes Yes
Desktop backup Yes Yes Yes
Full image backup Yes Yes Yes
Cloud backup Yes Yes Yes
Incremental backup Yes Yes Yes
Scheduling for differential and full backups Yes Yes Yes
Granular scheduling and retention rules Yes Yes Yes
Worldwide data and download access Yes Yes Yes
Full data recovery Yes Yes Yes
Backup mapping Yes No No
Continuous data backup Yes No No

Administration Features

  Windows Linux macOS
Central dashboard Yes Yes Yes
Parallel workload management Yes Yes Yes
Remote desktop Yes No No
Remote support Yes No No
Hardware inventory Yes No Yes
Patch management Yes No No
Hard disk health Yes No No
Software inventory Yes No Yes
Failsafe patching Yes No No

Security Features

  Windows Linux macOS
Constant security check Yes Yes* Yes
Active protection Yes Yes Yes
Antivirus and anti-malware protection Yes Yes Yes
Real-time antivirus and anti-malware protection Yes Yes Yes
Local signature-based anti-virus and anti-malware protection Yes Yes Yes
Device control Yes No Yes**
URL filtering Yes No No
Forensic backups Yes No No
Malware scanning Yes Yes Yes
Secure Restore Yes No No
Intelligent backup schedules Yes No No
Exploit Protection Yes No No
Enterprise Allowlisting Yes No Yes
Windows Defender Antivirus Yes No No

*Constant security review is dependent on the availability of official security reviews for the respective operating systems and versions, such as https://lists.centos.org/pipermail/centos-announce/, https://lists.centos.org/pipermail/centos-cr-announce/, and others.

**ARM CPU architecture is not supported