Creating New FTP/SFTP Accounts
For Web Hosting and Managed Server packages
In addition to your main FTP account, you can set up additional FTP accounts for accessing your webspace. For example, if you want another person to be able to access only a certain directory in your webspace (e.g. to create a website), you can create a new FTP account for this purpose and assign the desired directory to it.
- Log in to IONOS and select Hosting from the menu. If you have multiple contracts, select the appropriate one.
- In the SFTP & SSH tile, click Manage.
- Click Create New Account. If this option does not appear, you have already set up all the accounts included in your package. If this is the case, you can delete an account you no longer need or switch to a package with a higher number of accounts.
- Set a secure password.
Optional: Add a description for the account in the Personal Note field.
Optional: If you do not want the new account to have access to your entire webspace, you can assign a directory to the account. To do this, click Modify and select the directory in the overview. Access is then only possible to the selected directory and the folders it contains.
- Click Save.
The FTP account will now be set up. This may take 1-2 minutes.
The respective user name is automatically assigned by the system and cannot be changed.