Valid for: Mail Basic and Mail Business

This article explains how to always allow emails from specific senders in IONOS Webmail. To do this, set up a list of safe senders in Webmail.

  • Log in to IONOS Webmail.
  • To open the settings, click the gear icon at the top right of the main navigation (tooltip Settings).
The Settings icon is highlighted in the main navigation in Webmail.
The Settings icon is highlighted in the main navigation in Webmail.
  • Click All settings …. The Settings window opens.
The All settings menu item is highlighted in the Settings menu in Webmail.
The All settings menu item is highlighted in the Settings menu in Webmail.
  • In the navigation bar on the left, click Anti-SPAM.
  • Scroll to the Personal Lists section.
  • In the Safe Senders field, enter the email addresses that you want to add to the list of safe senders. Repeat this for any further email addresses. The changes are saved automatically.

Note

You can also define entire address ranges here. For example, to receive all emails from the address range @example.com without them being checked for spam first, enter *@example.com. The asterisk serves as a placeholder (wildcard).