Do you often receive important emails where you want to make sure that they are not treated as spam under any circumstances? Then, simply set up a Safe Senders list (formerly called a whitelist) in IONOS Webmail.

  • Log in to Webmail.
  • In the main navigation bar, click on the gear icon in the top-right corner.
  • In the left-side navigation, click Mail > Anti-SPAM, and then click Show under Personal Lists > Safe Senders.

  • Enter the email addresses that you want to add to the Safe Senders List and click Add. Repeat the process for additional email addresses. The changes are automatically saved.

Additional Information

You can also define all email addresses for specific domains at once. For example, if you want to receive all emails from the domain without having them checked for spam first, you can specify this in the format * The asterisk serves as a wildcard here, meaning it will cover anything that comes before the @ symbol.