IONOS supports all WordPress products. IONOS Customer Support will check the feasibility and provide a cost estimate (if applicable) for services that go beyond the scope of normal support. This article informs you about included and non-included services.

Included in the package

  • Ordering your Hosting for WordPress
  • Explanation of the features and benefits of Hosting for WordPress
  • Instructions for setting up or connecting your domain with Hosting for WordPress
  • How to use the IONOS customer account in conjunction with Hosting for WordPress
  • Instructions for basic settings of your sFTP client
  • Explanation of how to upload files to your Hosting for WordPress
  • Installation of the latest tested version of Hosting for WordPress at IONOS
  • Automatic update to the latest most secure version of Hosting for WordPress ( Managed Hosting for WordPress only)

Not included in your package

  • Manual migration of your website to Hosting for WordPress
  • Customising the WordPress theme
  • Design of your website
  • Support for your own installations, scripts, applications, or other content
  • Detailed review of plugin/theme issues