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IONOS supports all WordPress products. IONOS Customer Support will check the feasibility and provide a cost estimate (if applicable) for services that go beyond the scope of normal support. This article informs you about included and non-included services.
Included in the package
- Ordering your Hosting for WordPress
- Explanation of the features and benefits of Hosting for WordPress
- Instructions for setting up or connecting your domain with Hosting for WordPress
- How to use the IONOS customer account in conjunction with Hosting for WordPress
- Instructions for basic settings of your sFTP client
- Explanation of how to upload files to your Hosting for WordPress
- Installation of the latest tested version of Hosting for WordPress at IONOS
- Automatic update to the latest most secure version of Hosting for WordPress ( Managed Hosting for WordPress only)
Not included in your package
- Manual migration of your website to Hosting for WordPress
- Customising the WordPress theme
- Design of your website
- Support for your own installations, scripts, applications, or other content
- Detailed review of plugin/theme issues