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Valid for Web Hosting and Managed Dedicated Servers.
This article provides information on obtaining website log files.
Log data can be found in the logs directory of your webspace. The files access.log.KW.gz contain logs for previous weeks. The files access.log.CW.D.gz contain logs for the current week.
CW stands for calendar week.
D stands for day (starting with 1 for Monday to 7 for Sunday).
.gz means that the file has been compressed to save space.
The logs for the current day are updated almost in real time. Due to the large amount of data, log data is kept for a maximum of 8 weeks.
The access statistics (directory /logs) are not added to your storage space. There is therefore no need to delete this folder in order to gain more storage space.
Note
Due to data protection guidelines on personal data, the IP addresses of the visitors are anonymized in the log files.
Logging of the IP address for page views via a proxy server
If websites are accessed via a proxy, it establishes a connection to the desired website and forwards it to you. Proxy servers are used, for example, at the interface between company networks and the Internet, but also by access providers.
The proxy server functions as a proxy, so to speak, requesting the pages and forwarding them to the user. Consequently, the log file contains the IP address of the proxy and not the address of the workstation computer that originally requested the page.
Some proxies send a header field called X-Forwarded-For, in which the original IP is entered, so that it is possible to trace where a request originally came from when it is accessed via proxies. This X-Forwarded-For header is appended to the end of each entry in the log file at Web Hosting.
When using the IONOS SSL proxy, the IP address of the actual requesting computer is entered in the last column of each log line. This improves the possibility of creating meaningful visitor statistics.
Downloading log files
You can find instructions on how to download log files in the article Downloading web server log files.