Data processing through Email Marketing
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Valid for Email Marketing.
This Help Center article informs you which data is processed by the IONOS product Email Marketing.
Please Note
The following information only applies to the IONOS product Email Marketing. If you use software or services from external providers, additional data may be processed. The use of such software is your responsibility. Please understand that we cannot provide you with any information about the data processing of external providers.
Is tracking or logging activated?
Yes, for statistical purposes we track whether a newsletter has reached the customer, been opened, and clicked on, but this information is not analyzed or stored in relation to individual customers.
What personal data is collected?
All subscriber data stored in contact lists, such as name and email address, are recorded if they are saved by the customer in the contact list. Usage data for statistical purposes and for monitoring the service is collected by the tool.
For what purpose is the data collected?
The data is collected to provide the service on the basis of consent.
How long is the retention period for the different types of personal data?
Personal data is deleted 3 months after an account is closed. Event data such as statistics are deleted every 13 months during the active use of an account.
Is data passed on to third parties?
Yes, data will be forwarded to our external partner XQueue GmbH:
XQueue GmbH
Christian-Pleß-Straße 11-13
63069 Offenbach
Is data processed outside the European Union or the European Economic Area?
No, data is not processed outside the EU or the EEA.
Content
- Is tracking or logging activated?
- What personal data is collected?
- For what purpose is the data collected?
- How long is the retention period for the different types of personal data?
- Is data passed on to third parties?
- Is data processed outside the European Union or the European Economic Area?
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