MyBackup: First Steps

This article explains the first steps necessary to use MyBackup. You will also learn which backups you can create with MyBackup.

Do you use Cloud Backup instead? You can find all of the important information about the first steps required to use Cloud Backup here:

Cloud Backup: Getting Started

General Information About MyBackup

With MyBackup, you can back up and restore Windows or macOS computers, Android smartphones or tablets, as well as iPhones and iPads. You can create the following backups, among others:

Backups of WIndows/MacOS computers:

  • Full backups

  • Drives

  • Volumes

  • Folder

  • Files

  • System states

Mobile Devices

  • Contacts

  • Photos

  • Videos

  • Calendar

  • Text messages (Android devices only)

  • Reminders (iOS devices only)

A list of supported operating systems can be found here:

Supported operating systems and environments

Supported mobile devices

Managing MyBackup

You can access MyBackup in the Cloud Panel in the Backup > Backup Package section.

MyBackup offers you the option to save the backups of your devices either in Europe or in the US. There is a separate Backup Console (interface) for each backup destination. The login details for the backup consoles are listed in the Cloud Panel in the Backup > Backup Package section under Backup Administration.

Opening the Backup Console

The Backup Console allows you to manage both the devices you want to back up and the backups you have created of those devices. You can perform the following actions:

  • Add or delete computers and mobile devices to be backed up.

  • Create, edit or delete backup plans: When configuring your backups, you can specify whether to create full backups or backups of individual drives or files. You can also use the Backup Console to define a schedule, specify the desired retention period and compression level, and enable encryption of your backups. You can also map complex backup routines by configuring multiple backup plans.

  • Manage backups: Among other things, you can search for backups and delete backups you no longer need.

  • Restore backups

For more information about the Backup Console, see the Acronis Cyber Protection Help.

Downloading the Cyber Protection Agent and Acronis Cyber Protect App (First Login to the Backup Console)

To back up computers running Microsoft Windows and macOS, you need to install the Acronis Cyber Protection Agent on these devices. If you want to back up iPhones, iPads, or Android smartphones or tablets, you need to install the Acronis Cyber Protect mobile app on these devices.

To download and install the Cyber Protection Agent, follow these steps:

  • Log in to IONOS with the device on which you want to install the Cyber Protection Agent or Acronis Cyber Protect app.

  • Open the Cloud Panel.

  • Open the Backup Console. The Add Device window will be displayed.

  • To add a computer running Windows or macOS, click Files or Entire Machine. To add a mobile device, click Mobile Devices.

  • If you select iOS, you will be directed to the Apple Store. You can then install the Acronis Cyber Protect App.

  • If you select Android, Google Play will open. You can use Google Play to install the Acronis Cyber Protect App.

  • If you select the Files or Entire machine option, the Cyber Protection Agent installation file is downloaded directly. The Cyber Protection Agent is software required to back up computers running Microsoft Windows and macOS operating systems. This software must be installed on the computer to be backed up. The Cyber Protection Agent can be downloaded from the Backup Console.

Installing the Cyber Protection Agent

For instructions on how to install the Cyber Protection Agent for Windows or macOS, click here.

Configuring Your Backup Plan (Windows or macOS Computers)

After you have installed the Cyber Protection Agent on your Windows/macOS computers, you can set up a backup schedule in the Backup Console. The backup schedule is required to create regular, reoccurring backups.

Please Note

To map complex backup routines, you can also configure multiple backup plans for a device.

To create a backup schedule, follow these steps:

  • Open the Backup Console.

  • In the Devices > All Devices area, click the gear icon at the computer you want to back up.

  • Click Protect.

  • Click Create Plan.

  • Configure the backup plan:

    Backup: Use the switch to turn the protection plan on or off. If you disable the protection plan, you can only start the backups manually.

    Backup source: In this section, you define what is to be backed up.

    Complete machine: If you select this option, all drives, including partitioning, will be backed up. This backup can be used to restore an entire system.

    Disks/Volumes: If you select the Disks/Volumes option, single or multiple disks/volumes you specify will be backed up.

    Files/Folders: If you select the Files/Folders option, only specific files/folders that you specify are backed up.

    System State: If you select the System State option, the complete system state of the computer is backed up. A system state is the state of the computer that is backed up at a particular point in time. This complete backup includes, for example, the operating system, the system configuration, application data, and databases.

    Backup Destination: Specifies where the backups will be stored. The backup destination cannot be configured.

    Scheduling: In this section you can define the schedule for your backups. To edit them, click the interval. Then you can set the desired backup method and interval in the Backup scheme area.

    Retention period: Specify how long your backups should be kept before they are deleted. To change the default retention period, click Set Interval. Then, select the desired interval and define when the backup should run. If you select the Hourly interval, you can also specify intervals in minutes.

    If the interval is very short, a backup process may take longer than the set interval. If a backup cannot be started because a previous backup operation is still running, then the backup is queued. The backup will be started as soon as the previous backup operation is finished or stopped. In this case, you will receive a warning that the backup could not be executed as scheduled.

    If you select the Monthly interval, you can specify the desired months as well as the desired days of the month and the desired days of the week.

    Encryption: This setting cannot be changed for an existing protection plan. Create a new protection plan if you want to use different encryption settings. The password cannot be reset. If you lose the password, you cannot access your backups.

    Application backup: The application backup is a drive backup that also collects the metadata of the applications. Using the metadata, the application data in the backup can be searched and then restored without having to restore the entire disk/volume.

    Backup options: To change other backup options, click Change.

    Active Protection: Active Protection monitors the processes running on the protected machine in real-time. If a foreign process attempts to encrypt files on the machine or to calculate ("mine") a digital crypto currency, Active Protection generates an alert message and performs certain other actions, provided that they have been previously specified via an appropriate configuration. In addition, the self-protection function prevents the processes, registry entries, executables and configuration files of the backup software itself as well as existing backups stored in local folders from being modified. Active Protection is currently only available for computers running Microsoft Windows
    7 or later.

    VulnerabilityAssessment: Vulnerability assessment is a process to identify, quantify and prioritize vulnerabilities found in an operating system under investigation. With the vulnerability assessment module you can have your computers scanned for vulnerabilities/vulnerabilities (such as security holes) and ensure that all installed applications and the operating systems used are up-to-date and working correctly.

  • To complete the configuration and create the backup plan, click Create.

Checking the Backup Service

To check whether the configured backup service is running, proceed as follows:

  • Open the Backup Console.

  • Click Devices > All Devices.

  • Click the gear icon in the area of the device.

  • Click Activities.

Restoring Backups

For instructions on how to restore backups of computers that use the Microsoft Windows and macOS operating systems, see the following article:

Restoring Backups

Restore backups to an iPhone or iPad

Restore backups to an Android mobile device