Administrative Forms
Most account changes can be performed without the use of a form by simply logging in to your IONOS account.
However, if you need or otherwise prefer the use of a form, you can find our administrative forms below along with their intended uses and where to send them upon completion.
Account Change Request Form
Use this form for the following:
- Updating your address
- Resetting the IONOS password
- Changing account ownership
- Adding or removing a company name
Fax to 1-610-560-1501 or email to process@ionos.com.
Account Cancellation Request Form
Use this form for the following:
- Cancelling a package
- Cancelling package add-ons
- Cancelling a domain
Fax the form to 1-610-560-1507 or email to cancel@ionos.com.