Customer journey: the basics of touch point analyses
Customer journey: turning viewers into paying customers
  • Web analytics

Marketing experts know that individually placed advertisements rarely get customers to carry out desired actions. In order to become a paying customer, consumers need to encounter the product, brand, or company their being advertised to at different locations and at different times. Such touch points are compiled and evaluated from customer journey data. We’ll explain how.

Customer journey: turning viewers into paying customers
What is sentiment analysis?
What is sentiment analysis?
  • Web analytics

Sentiment analysis is a process that involves automatic opinion detection. The method analyzes text to find out what people think about a certain product or brand. Using the insights gained from sentiment analysis, marketing campaigns can be steered more systematically. Sentiment analysis also uses text mining tools to analyze product reviews and comments on social media.

What is sentiment analysis?
House of quality
House of quality
  • Web analytics

What is the house of quality? When you develop products, you have to meet customer needs, but not at the expense of fulfilling technical requirements. The house of quality, a diagram of tables and graphs, is a perfect tool for considering customer desires and technical feasibility when you are developing a new product.

House of quality
Excel Pivot Tables
Pivot tables: using Excel to its fullest
  • Web analytics

Excel pivot tables can considerably ease the evaluation of data. Data analysis can be especially time-consuming and tedious with complex numerical series, but with Excel pivot, this doesn’t have to be the case. Simply place your data in the right context and filter the essential information in just a few clicks. The pivot table allows you to create expressive diagrams in no time. Find out all you...

Pivot tables: using Excel to its fullest
What is data-driven marketing?
Data-driven marketing: from big data to smart data
  • Web analytics

Throughout the internet, users leave behind digital footprints: whether it’s while browsing your favorite sites, taking a look at different products or offers, or even just googling an address. With the help of analyses and algorithms, data-driven marketing makes it possible to connect the dots and find relationships. Marketers are able to extract important information from these findings in order...

Data-driven marketing: from big data to smart data
Data mining: analysis methods for big data
Data mining: analysis methods for big data
  • Web analytics

The total amount of data generated worldwide increases by 40% every year. Many companies seek to make use of the constantly increasing mountain of data in order to increase their e-commerce business. But making use of such Big Data alone doesn’t add any value — enter data mining. Below you can find a discussion of the various analysis approaches involved in data mining, to give you an idea of how...

Data mining: analysis methods for big data
Google Translate Alternatives
Translation tools: handy Google Translate alternatives
  • Web analytics

These days dealing and engaging with foreign languages is easier, quicker, and more direct than ever. Whether you’re at work or on holiday, numerous language tools and smartphone apps can help with the translation of difficult words, sentences, and online texts. Google Translate and alternative translation websites offer comprehensive tools that easily enable us to understand other languages....

Translation tools: handy Google Translate alternatives
COUNTIF in Excel
Practical functions in Excel: COUNTIF explained
  • Web analytics

What is COUNTIF? With Excel, Microsoft provides a helpful spreadsheet program. The application combines numerous functions – most of which many users are unaware of. It therefore makes all the more sense to learn more about it and use the program for more than just creating tables. The COUNTIF function helps you create statistics, for example. We explain clearly how to use COUNTIF correctly in...

Practical functions in Excel: COUNTIF explained
DWH | What is a data warehouse?
Data warehouse systems: get success with big data analysis
  • Web analytics

More and more businesses are adopting dispositive data with the aim of making strategic decisions shaped by reports, prognoses, and patterns. The database is usually supplied by an information system that functions as a central data repository, separate from a data operating system. This is known as a data warehouse, or a DWH for short. A data warehouse is a modularly built system made up of...

Data warehouse systems: get success with big data analysis
What are web analytics?
Website optimization: how to use web analytics
  • Web analytics

Which parts of my site are the most effective? How do my customers navigate from A to B? How do visitors find my site, and what makes them leave again? For all these questions and more, web analytics can provide the answers. Web analysis tools such as Google Analytics use sophisticated technology to track all actions on your website and allow you to draw insightful conclusions about your target...

Website optimization: how to use web analytics